Tuesday, May 5, 2026 | ||
General Sessions IHG Americas Corporate Headquarters - 3 Ravinia Dr., Suite 100, Atlanta, GA 30346 2nd Floor - Conference Center Agenda is subject to change | ||
8:00 - 9:00 AM | Breakfast | |
9:00 AM | Welcome and Owner Introductions | Gina Merz VP, Franchise Lifecycle, Americas |
9:30 AM | Fireside Chat with our CEO | Jolyon Bulley CEO, Americas Chris Bagnato SVP, Hotel Lifecycle & Growth, Americas |
10:05 AM | Development | Mark Sergot Chief Development Officer, Americas |
10:25 AM | Hotel Lifecycle & Growth | Gina Merz VP, Franchise Lifecycle, Americas |
10:35 AM - 10:50 AM | Networking Break | |
10:50 AM | Pre-Construction and Plan Review | Keita Cooper Director of Renovations, Premium Brands Shannon Davis Head of Design Review |
11:10 AM | Construction Services | Tony Rawe Director of Construction Strategy |
11:35 AM | IHG Owners Association | Steve Sickel CEO, IHG Owners Association |
12:00 - 1:15 PM | Lunch Hosted by IHG Owners Association | |
1:15 PM | Technology Support | Kerrell Hurt VP, Partner Engagement, Technology |
1:40 PM | Procurement | Chequetta Dessources VP, Global Procurement |
2:00 PM | Hotel Lifecycle & Growth & Partners: Q&A Session | Paul Carpenter Director of Franchise Openings Marvilene Holland Director of Franchise Openings |
2:30 - 2:50 PM | Networking Break | |
2:50 PM | IHG University & Owner Learning Solutions | Derrick Wheeler Manager of Owner Learning Solutions |
3:10 PM | Commercial Revenue | Christina Kozub Director of Commercial Performance |
3:25 PM | Operations, Commercial and Global Sales Panel with Q&A Session | Sean Sauer Head of Quality, Americas Chris Bradley Regional Director Revenue Management, New Hotel Openings Christina Kozub Director of Commercial Performance |
4:00 PM | Breakout 1: The IHG F&B Journey: From Concept to Opening Day and Beyond | Michael Gayton Head of Hotel Operations Support Renzo Freitas Head of Food & Beverage |
Breakout 2: Meet your Design Review Manager | ||
4:30 PM | Closing Remarks | Chris Bagnato SVP, Hotel Lifecycle & Growth, Americas Gina Merz VP, Franchise Lifecycle, Americas |
4:30 - 6:30 PM | Reception in the Ravinia 3 Lobby | |
Wednesday, May 6, 2026 | ||
IHG Design Center Tours 1289 Seaboard Industrial Blvd. NW, Atlanta, GA 30318 | ||
8:30 AM | Pick up at Crowne Plaza Perimeter Ravinia | |
9:15 AM – 1:30 PM | IHG Design Center Tours and Return to Crowne Plaza or ATL Airport | |
Welcome to IHG Owner Orientation
May 5–6, 2026
During this complimentary, two-day event, leaders from across the business will introduce you to IHG Hotels & Resorts through sessions focused on the support, tools and resources to successfully move from ground break, to opening and beyond. REGISTRATION IS FREE. If you register, please note a $500 cancellation fee will apply if you cancel your registration within 7 days of the event or fail to attend without prior notice.
Visit the IHG Design Center
The IHG Design Center, where we showcase and innovate IHG Hotels & Resorts’ brands, is located in Atlanta. We invite you to tour the IHG Design Center while you are in town for the IHG Owner Orientation.
Tours will be available on Wednesday, May 6 at 9:15 a.m. and 11:15 a.m. ET, with transportation departing from the Crowne Plaza Atlanta Perimeter at Ravinia at 8:30 a.m. and 10:30 a.m. ET. Transportation to the airport after the tours will also be provided.
Please indicate in the registration form if you would like to the visit the IHG Design Center.
Agenda
